Automate comments, Stories and Instagram DMs.

Comments: move the request from a post to a DM

Use comment-to-DM automation when your call to action is on a post, carousel or Reel. Someone comments with the agreed keyword and receives your prepared message. It is a useful starting point for educational content, product posts and free resources.

Imagine a Reel with three tips for planning a launch. Your call to action could be: “Comment CHECKLIST and I will send the template by DM.” The message delivers the link with an Open checklist button. An optional public reply tells the person where to find it.

Choose a word that identifies the request. If one post offers a lesson and another offers a worksheet, configure each delivery on its corresponding post. The recipient should get what they just asked for.

See how comment-to-DM works, or follow the setup tutorial if your post is ready.

Stories: reply while the topic is fresh

Use Story automation when you show something and invite a reply. A teacher might share a lesson excerpt and write “Reply LESSON to watch the full version.” The reply starts delivery in the Instagram conversation.

In levios, you can configure text replies or Story reactions. For a lesson campaign, the word LESSON makes the request explicit. If you choose reactions, make your call to action match the emoji and the content you will send.

A Story like using the heart is different from a reaction sent into the conversation. Check which interaction you selected and test that same path from another account.

The DM should refer back to the Story: “Here is the editing lesson you asked for.” Before sharing the campaign, open the link on your phone and make sure it stays available for the campaign.

DM keywords: handle recurring requests

Use a DM keyword when a request can come from several places: your bio, a recommendation, a video or a previous conversation. You can say “Send me CATALOG by DM” and prepare a reply with the collection link.

This works well for catalogs, menus, service lists and registration pages. The keyword identifies the right reply even when the person did not come from a specific post.

Choose words tied to the request, such as CATALOG, MENU or LESSON. General words like “hi” or “yes” can appear in conversations about something else. Add the variations you want to recognize and check the condition when you test.

If someone asks an individual question after receiving the link, continue the conversation on Instagram. The prepared reply handles the repeated request; you can take it from there.

Direct reception: help people who have not made a specific request

When someone reaches your profile without a campaign keyword, levios Direct reception can guide the first contact. It includes three features:

• Ice breakers: question shortcuts shown before the first message. For example, “How does your coaching work?” or “Where can I see your products?”.
• Welcome message: greet someone who sends an ordinary DM and point them toward the next step.
• Away message: reply outside your working hours, using the days and time zone you configure.

Reception complements your campaigns. A specific reply, such as a lesson requested through a keyword, takes priority over a general greeting. Someone who made a request gets a response about that topic.

The Instagram automatic messages guide walks through all three settings with real screenshots from the app.

From sharing a link to collecting a lead

If your goal is to stay in touch beyond Instagram, you can ask for an email or phone number before sharing the resource. Explain why you need it: “What is your email so you can receive the next lessons in this series?” Once the person completes the step, deliver what you promised.

A checklist campaign might end with the link itself. Registration for a lesson may justify collecting an email. Choose the steps based on how you intend to follow up; each question adds an action before delivery.

You can also include a follow request and use tags to identify people who asked for a lesson, checklist or template. In the contacts area, tags help you filter and export a selection. Collecting a phone number does not, by itself, set up a WhatsApp campaign.

For examples of this sequence, see how to deliver a free resource by Instagram DM.

How to choose an Instagram DM automation tool

First, confirm that the tool uses the official Instagram API. Before comparing prices or features, check how it connects to your profile. This helps you avoid the risks of unauthorized access methods.

Look for a connection through the official Instagram or Meta authorization screen, showing the permissions you grant. Do not give the provider your password directly or share browser cookies or session data.

levios uses the official Instagram API and connects your account through the platform’s authorization flow. Meta’s messaging rules still apply, including the conditions for sending messages and continuing a conversation.

Next, check whether the tool supports the trigger, provides a conversation preview and offers the steps your campaign needs, such as email collection or a link button.

Also check how pricing grows: by contact, message, Instagram account or credits. Compare the plan that fits your use case and consider how many profiles you need to connect. The levios pricing page shows the current offer, and the alternatives pages compare individual tools.

To evaluate setup, use a concrete case: “When someone comments CHECKLIST on this Reel, send this link.” Go through the editor and check whether you can understand what will be sent before you activate it.

How to keep the conversation useful

Make the call to action, the message and the button destination promise the same thing. If your post offers an ebook, the first resource should be that ebook. If there is a step before delivery, such as providing an email, explain it in the conversation.

Messages remain subject to Instagram rules and its messaging window. A comment request does not authorize an endless sequence: configure the interaction required to continue. Opening a link is not the same as replying in the conversation.

levios connects through Instagram authorization for a professional account. Meta’s messaging documentation describes that context and the message requests folder, where a new conversation may appear.

During your first test, follow the whole path: make the request, find the DM, complete the steps and open the content. Afterward, review the history and sent DMs. To evaluate registrations or sales, also check the results at the link destination.